Foxik / Support

Let’s get you back to learning.

For help with Foxik, a parent or guardian can email [email protected].

Please include your device model, iOS version, app version and a short description of the issue. Please do not send a child’s personal information.

Does Foxik need internet access?

No. Learning and practice work offline.

How do I change the language?

Open Settings and choose App language. Seven languages are available. Changing language does not reset learning progress.

Why can’t I hear sounds?

Enable Sound effects in Foxik Settings, check your device volume and turn off silent mode. Foxik uses short musical effects without spoken narration.

When is progress saved?

After completing all 10 questions in a practice session. Stars are awarded for correct first answers without hints.

How do I reset progress?

Use Reset progress in Settings. This keeps your language choice and introduction-completion status.

Can parents join in?

Yes. Help choose a table, read a hint together or practise a short session side by side.

Developer

Igor Karyi
[email protected]

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